WEBINAR: Improve user adoption and ROI by using Single View Builder in Microsoft CRM

Thursday, October 3, 2019


User adoption is one of the biggest challenges for users of Microsoft Dynamics CRM. Lack of adequate user adoption results in the failure of most CRM implementations (70% failure according to Forrester). Visual representation of data is critical to get your employees to embrace Microsoft Dynamics CRM and improve their efficiency. An improved visual interface like the one below will improve user adoption and productivity.






What is Single View Builder

Single View Builder  is an add-on for Microsoft Dynamics CRM that is easy to implement (without coding) and thus extremely cost effective. It gives you a truly 360° consolidated view of your sales, marketing and service activities.The add-on can be tailored to your wishes and it is fully integrated with your CRM.



How does this benefit your organization ?

Single View Builder helps the end users in the following way:

  • Save time - make sure the user gets the right information at once
  • Better interaction - help the user with next best action support
  • Better interpretation of data leads to better decisions
  • Optimized user experience
  • Higher user adoption

Who should attend

This webinar is ideally suited for CRM managers, end users, implementation managers and business Leaders.


The one hour webinar will cover the following topics.

Date: Thu, Oct 3, 2019 10:00 AM - 11:00 AM CEST

  • Challenges in user adoption in CRM initiatives
  • How can user adoption be increased  for Microsoft CRM ?
  • What is Single View Builder?
  • How can Single View Builder help?
  • Demo cases
  • Q&A

About the Speaker

Nico De Clercq - Product Manager D365 IP

Nico De Clercq is Realdolmen’s product manager of Single View Builder and our other Microsoft Dynamics based IP (e.g. Traviata). He is specialised in Dynamics 365 CRM and also a functional expert. He has been delivering value to D365 customers for over 6 years and has over 20 years of experience in Microsoft solutions.

To Register

To register please click on the link below.